Autor: CCAA

Information to aviation community regarding Coronavirus


This information is intended for aviation community (primarily Air Operators and International Airports) and their authorized persons participating in international air traffic activities.


Since January 2020, Coronavirus cases have been reported in several countries. The disease is characterized by fever and cough, and in more severe cases it can develop pneumonia with heavy breathing and shortness of breath.

The epidemic started in Wuhan (China), which is a major domestic and international transportation hub. Given the large population movements, which are expected to increase significantly during the Chinese New Year in the last week of January and the observed human-to-human transmission, it is not unexpected that new confirmed cases will continue to occur in other areas.


The European Union Aviation Safety Agency (EASA) closely monitors the activities related to the Coronavirus epidemic in Wuhan and actively cooperates with the World Health Organization (WHO), ICAO and DG SANTE.

Based on currently available information on the new Coronavirus, the World Health Organization (WHO) advises the implementation of measures to limit the risk of disease transmission without restrictions on international traffic.

Aviation community is required to cooperate with public health authorities (Ministry of Health, Croatian Institute of Public Health) and the Croatian Civil Aviation Agency to prevent the spread of disease in accordance with developed standards and best practice.

Accordingly, the aviation community is reminded on the standards defined in ICAO Annex-9 (Facilitation) and on the WHO recommendations concerning the transport sector:

  • International airports should ensure access to adequate infrastructure and equipment for the implementation of measures related to public health and quarantine to aircraft, crew, passengers, baggage, cargo, mail and trade;
  • Air operators should provide crew members with information on recognizing symptoms and how to handle acute respiratory infection on board the aircraft. Particular attention should be paid to the passengers who have been to China or in direct contact with persons who have come from China in the last 14 days;
  • Air operators who are operating flights to/from the affected countries should have available protective equipment for crew members to use if a symptomatic passenger is identified on the aircraft;
  • In case of identification of symptomatic passenger, the aircraft crew should:
  1. ask the passengers to fill in the passenger locator card forms in order to collect information regarding the passengers' position in the aircraft, as well as other information regarding their immediate travel plans and contact details which can be useful for the follow-up by the public health authority.

The passenger locator form can be downloaded on the following link:, and

  1. use the health part of the aircraft general declaration to register the health information on board (ICAO Annex 9, Appendix 1) and submit it to the Point of Entry (POE);
  • follow WHO standard guidelines intended for the public to reduce exposure and risk of transmission of various diseases. The recommendations are published by the Croatian Institute of Public Health on its web site.

Emergency contacts:

The Croatian Institute of Public Health (HZJZ) has published on its web site measures to prevent the spread of Coronavirus and a list of telephone numbers of standby epidemiologists.

Useful links:



EACCC: European Aviation Crisis Coordination Cell:

WHO: World Health Organisation:

ECDC/DG SANTE: European Centre for Disease prevention and Control (ECDC):

ICAO/CAPSCA: ICAO Aviation Medicine Section:

ICAO Collaborative Arrangement for the Prevention and management of Public health events in Civil Aviation (CAPSCA):

IATA: International Air Transport Association: